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Practice Test
: COMM 305 Chapter 17
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4 communication functions for decision making
disruptive communication
requisite functions
reflective thinking
functional utterance
promotive communication
Function-Oriented Interaction Coding System (FOICS)
an uninterupted statement of a single member that appears to perform a specific function
interaction that diverts or frustrates group member's ability to achieve the 4 functions
interaction that moves th group along the goal path by calling attention to one of the 4 requisite functions
thinking that favors rational consideration over intuitive hunches
a tool to record and classify the function of utterances during a group's discussion
(1) analysis of the problem (2) goal setting (3) identification of alternatives (4) evaluation of positive and negative characteristics
requirements for positive group outcome; 4 functions
Short Answer
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functional perspective
functional utterance
critique of functional perspective on group decision making
negative bias
positive bias
Multiple Choice
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three types of communication in decision making
(1) promotive (2) disruptive (3) counteractive
interaction that diverts or frustrates group member's ability to achieve the 4 functions
an uninterupted statement of a single member that appears to perform a specific function
thinking that favors rational consideration over intuitive hunches
questions of policy, questions of fact, questions of conjecture, questions of value
counteractive communication
interaction that diverts or frustrates group member's ability to achieve the 4 functions
(1) promotive (2) disruptive (3) counteractive
an uninterupted statement of a single member that appears to perform a specific function
interaction that members use to get the group back on track
spotting favorable characteristics of alternative choices is more important than identifying negative qualities
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Practice Test: COMM 305 Chapter 17