COMM 305 Chapter 17

Question Answer
critique of functional perspective on group decision making questions of policy, questions of fact, questions of conjecture, questions of value
counteractive communication interaction that members use to get the group back on track
disruptive communication interaction that diverts or frustrates group member's ability to achieve the 4 functions
promotive communication interaction that moves th group along the goal path by calling attention to one of the 4 requisite functions
three types of communication in decision making (1) promotive (2) disruptive (3) counteractive
Function-Oriented Interaction Coding System (FOICS) a tool to record and classify the function of utterances during a group's discussion
reflective thinking thinking that favors rational consideration over intuitive hunches
functional utterance an uninterupted statement of a single member that appears to perform a specific function
functional utterance an uninterupted statement of a single member that appears to perform a specific function
negative bias unattractive characteristics of candidates carry more weight than positive ones
positive bias spotting favorable characteristics of alternative choices is more important than identifying negative qualities
requisite functions requirements for positive group outcome; 4 functions
4 communication functions for decision making (1) analysis of the problem (2) goal setting (3) identification of alternatives (4) evaluation of positive and negative characteristics
functional perspective a perspective approach that describes and predicts task-group performance when the 4 communication functions are fulfilled
14 cards - created feb 28, 11:34am

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