COMM 305 Chapter 10

Question Answer
critic of URT predicted outcome value- a forecast of future benefits and costs of interaction based on limited experience with the other
active strategy asking a third party about a person
hierarchy hypothesis the prediction that when people are unsuccessful in communicating a message, their first tendency is to alter-lower level elements of their message (repeating what you originally said but LOUDER)
passive strategy observing people interact with others
interactive strategy talk face-to-face with the other person and ask specific questions
hedging use of strategic ambiguity and humor to provide a way for both people to save themselves when the other has miscalculated ( "hey, i was just kidding")
attribution theory explanation of how people make assumptions about others based on observation behavior
uncertainty reduction increased knowledge of what kind of person another is that provides information about how a future interaction will turn out
behavioral questions concerning how you are supposed to act (should i shake hands? who pays? do i pet the dog?)
cognitive questions aimed at discovering who the other person is as an individual
8 axioms/ variables of relationship development verbal communication, nonverbal warmth, information seeking, self-disclosure, reciprocity, similarity, liking, shared networks
axiom a self-evident truth that requires no additional proof
Uncertainty Reduction Theory- predict behavior attribution theory: explanation of how people draw inferences about the character of others based on observation behavior
Uncertainty Reduction Theory- motivation and reducing uncertainty main purpose in talking to people is to make sense of interpersonal world
Uncertainty Reduction Theory- meeting new people anticipation of future interaction, incentive value, deviance
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